We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fabric is 10/10 and is comfortable
Waited 2-3 weeks. The store previously asked for weight and height. The fabric is pleasant, the threads do not stick out. Seller recommend.
The L do the size of a M i advise you to take a size more
nice texture, looks just like the picture
A bit lighter than expected, but generally good quality and looks. Can recommend.
Very good product, I recommend 100%
Great quality and fast delivery!
I would recommend taking a size or two up which I did and it looks perfect. The material is close to linen so it doesn't look cheap. Well made and fast shipping, thanks
At the right size
Very beautiful, the material is pleasant, i'm in boundless joy!
great item super fast delivery very happy
Very good quality for the price
Kimono is excellent, cotton, very pleasant, those who are at least a little engaged in sports, i advise you to take xl, the store even wrote and learned my parameters, for a more convenient selection of size. In general, more thanks, everything is very fast, intelligible and comfortable, i will order more
Great kimono, great service. What I was expecting. The vendor contacted me to be sure what were my measures and the delivery service was quick. 5 stars.
The edge is not white, but cream color. Good quality fabric.
Good quality, the fabric is dense. Size suitable. Many thanks to the store. The only difference is that the model i received, the cuffs and the collar are not white, but sand.
The beige is a little darker but the rest is perfect, thx !
size abit too big but it's pretty confi